COVID 19 PROTOCOL LEVEL 2

DURING LEVEL 2 COVID 19 ROMABLOOMS FLORIST MANAGEMENT

We will reduce all physical interactions amongst Romablooms team and with customers. You will be able to buy online, Over the phone buy talking to one of our friendly team member or buy coming in and managed entry One in one out, keeping 2 metre distance apart (while also avoiding crowding outside and physical distancing both inside and outside the premises.

Delivery of Flowers or Gift

Courier will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. If no one comes to the door, the courier will follow the standard process which is to leave the item in a safe place.

1. Ensure appropriate health, hygiene and safety measures are in place.
2. Restrict business activity and travel to only what is absolutely essential
3. Encourage hygiene basics of hand washing and provide hand sanitizers
4. Frequent cleaning of premises and high-touch surfaces especially counters and eftpos terminals
5. Provide protective equipment for team as appropriate

This plan is an indication only of how we would approach a descending alert level based on the current information available (as of 07.04.2020)

 If NZ Government regulations change as we descend from Alert Level-4 Romablooms Florist will have to react accordingly.

It is also assuming that couriers will operate at Alert Level-2

FLOWER AVAILABILITY
There will be shortages of some varities of flowers, and this will change on a daily basis subject to market availability.  We recommend the Florist Choice Collection.
If you have ordered a specific gifts/flower, please contact us 0800030089